We develop all processes in an agile way, following all technological evolution. Our services are customized to the needs of each client. All actions are taken and planned together with your company's team, in order to use the contracted resources in an optimized and transparent way, thus having the ideal plan for your type of business. 

 

Our team is prepared to provide technical support in noteworks, servers, workstations (desktops and notebooks), as well as their respective operating systems an applications. With service options through calls for troubleshooting or through scheduled visits.

 

Service levels: N1 (low complexity), N2 (medium complexity) and N3 (high complexity) with specific SLA (service time) for the type of situation and contract.

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In addition, the client will also have ongoing consulting and technical support in all contracted projects.

 

 *See details of the plan that will bring more solutions for your business.

 

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